AR Collections Manager (8294)
- Direct Hire
- Location
- United States
Accounts Receivable (AR) Collections Manager
Position Overview: We are seeking a forward-thinking AR Collections Manager with strong leadership abilities to oversee accounts receivable and collections operations. This role requires someone who has managed teams, driven performance through KPIs, and possesses excellent communication and problem-solving skills. The ideal candidate will ensure timely customer payments, improve cash flow, and uphold customer relationships while leading collection strategies and daily operations.
Key Responsibilities:
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Lead and mentor AR/Collections staff, setting clear goals and tracking performance against KPIs.
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Oversee end-to-end collections processes, ensuring timely and effective resolution of overdue accounts.
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Develop and implement strategies to reduce delinquency and improve DSO (Days Sales Outstanding).
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Communicate with clients to resolve billing issues, negotiate payment plans, and ensure positive relationships.
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Monitor aging reports and provide regular updates on account statuses and collection activities.
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Collaborate cross-functionally with finance, billing, and customer support teams to resolve disputes and streamline processes.
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Ensure compliance with company policies and relevant collection regulations.
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Support month-end close through reconciliation and reporting of outstanding balances.
Qualifications:
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Bachelor’s degree in Accounting, Finance, or a related field.
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3+ years of experience in AR and collections, with at least 1 year in a leadership role.
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Proven ability to manage KPIs and lead high-performing teams.
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Exceptional communication and negotiation skills.
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Strong analytical skills with attention to detail.
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Proficiency in Microsoft Excel; experience with ERP/accounting systems (e.g., NetSuite, SAP, QuickBooks) preferred.
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Self-starter with the ability to work independently in a dynamic environment.