Accounts Receivable Representative (8190)
- Direct Hire
- Location
- St. Louis, Missouri, United States
Accounts Receivable Representative (8190)
Position Summary: We are seeking an experienced Accounts Receivable Representative with at least 5 years of receivables experience to join our finance team. The ideal candidate will be proficient in Microsoft Excel and Word, with strong 10-key experience. This role demands exceptional attention to detail, accuracy in handling financial transactions, and the ability to manage multiple tasks in a fast-paced environment. Strong interpersonal and communication skills are essential, as well as the ability to work both independently and collaboratively within a team.
Key Responsibilities:
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Collection Calls: Manage a high volume of collection calls to customers, ensuring timely payments are collected within terms and addressing any issues or concerns.
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Customer Inquiries: Respond to customer inquiries regarding billing, payment status, and discrepancies, ensuring professional and timely resolution.
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Invoicing: Generate and send accurate invoices to customers in accordance with contracts, orders, or agreements.
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Dispute Research: Investigate and resolve billing discrepancies by researching past transactions and collaborating with customers and internal departments.
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Payment Reconciliation: Reconcile and apply customer payments to assigned accounts, including lockbox, credit card receipts, and other payment methods.
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Month-End Reconciliations: Complete month-end reconciliations promptly, ensuring accounts are balanced and discrepancies are resolved before deadlines.
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Sales Team Collaboration: Work closely with internal sales staff to research and resolve billing issues, ensuring accurate customer account maintenance.
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Credit Card Processing: Assist with credit card processing, handling declines, invalid cards, prepayments, applications, chargebacks, and related duties.
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Credit Memos: Process and apply credit memos according to company policies and customer agreements.
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Credit Holds: Process and manage credit holds by collecting prepayments and purchase orders, ensuring accounts are in good standing and orders are processed accordingly.
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Special Projects: Assist with special projects and ad-hoc tasks as directed.
Qualifications:
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Minimum of 5 years in accounts receivable, collections, or related finance roles.
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Experience with accounting software or ERP systems (e.g., AS400, NetSuite) is a plus.
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High school diploma required.
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Associate’s degree or higher in accounting, finance, or a related field is a plus.
Skills:
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Strong proficiency in Microsoft Excel and Word.
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Experience with 10-key data entry.
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Ability to manage a high volume of work and prioritize tasks effectively.
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Strong organizational and time management skills.
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Excellent interpersonal and communication skills, both written and verbal.
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High attention to detail and accuracy in processing payments, invoicing, and account reconciliations.
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Ability to work independently as well as part of a team.
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Strong problem-solving skills to research and resolve disputes or issues promptly.